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How and when does customer mistreatment occur? Testing the predictive effect of future focus through construal-level theory
3个月前
已完结
Alleviating or exacerbating mistreatment? Leaders' cognitive and emotional reactions to witnessed customer mistreatment
3个月前
已完结
Frontline employee age and customer mistreatment: a meta-analysis
3个月前
已完结
Customer Mistreatment: A Review of Conceptualizations and a Multilevel Theoretical Model
3个月前
已完结
Stop being so rude! How customer reprimands attenuate the impact of customer mistreatment
3个月前
已完结
A measure of outcome expectations for fruit and vegetable consumption among fourth and fifth grade children: reliability and validity
5个月前
已完结
From algorithm aversion to AI dependence: Deskilling, upskilling, and emerging addictions in the GenAI age
5个月前
已完结
Too smart to matter? The psychological meaning of cognitive labor in consumer resistance to AI
5个月前
已完结
When Post Hoc Explanation Knocks: Consumer Responses to Explainable AI Recommendations
6个月前
已完结
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