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20 积分 2024-04-09 加入
Domo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers' Service Experiences
28天前
已完结
Artificial Intelligence in Frontline Service Encounters: A Systematic Review and Research Agenda
28天前
已完结
Human-Al partnerships: Living and working with AlAssistants, Al Agents, and Al Companions
3个月前
已完结
Conceptualizing hybrid intelligent service ecosystems
4个月前
已完结
An augmented-depleted framework of AI awareness: Concept expansion and scale development
4个月前
已完结
Human-Machine Engagement (HME): Conceptualization, Typology of Forms, Antecedents, and Consequences
4个月前
已完结
What makes virtual influencers effective: the role of different types of anthropomorphism
4个月前
已完结
How Do We Trust AI Service? Exploring the Trust Mechanism in AI Service
4个月前
已完结
The impacts of employee–robot hybrid teams on customers’ value cocreation and codestruction behaviors
4个月前
已完结
When automation backfires: exploring the impact of consumer resistance to AI application in hybrid service agents
4个月前
已完结
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