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10 积分 2025-12-05 加入
How consumers perceive and react to AI-chatbots in service recovery: the serial mediating role of mind perception and psychological distance
2个月前
已完结
Not So Fast? Rapid Response to Voice Leads to Perceived Inauthenticity
5个月前
已完结
Think like a robot: How interactionswith humanoid service robots affectconsumers'decision strategies
9个月前
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