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How consumers perceive and react to AI-chatbots in service recovery: the serial mediating role of mind perception and psychological distance
6小时前
待确认
Not So Fast? Rapid Response to Voice Leads to Perceived Inauthenticity
2个月前
已完结
Think like a robot: How interactionswith humanoid service robots affectconsumers'decision strategies
6个月前
已关闭
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