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A Service Climate Synthesis and Future Research Agenda
5小时前
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The rise of robots increases job insecurity and maladaptive workplace behaviors: Multimethod evidence
10小时前
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The Multidimensional Existential Meaning Scale: A tripartite approach to measuring meaning in life
8天前
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Sense of agency in social hierarchies
1个月前
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Indicators of causal agency in physical interactions: The role of the prior context
1个月前
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Talking to others: The importance of responsibility attributions by observers
1个月前
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The Service Recovery Journey: Conceptualization, Integration, and Directions for Future Research
1个月前
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How does AI agent (vs. IVR system) service failure impact customer purchase behavior: mediating effect of customer involvement
1个月前
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When Does an AI Outperform a Human in Service Recovery? A Comparison Between Two Compensation Strategies
2个月前
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The Role of Attribution in Learning from Performance Feedback: Behavioral Perspective on the Choice between Alliances and Acquisitions
2个月前
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Metabolic Engineering for l -Glutamine Overproduction by Using DNA Gyrase Mutations in Escherichia coli
4个月前
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Advanced passive daytime radiative cooling: from material selection and structural design to application towards multifunctional integration
5个月前
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Burstein-Moss Effect Leads to an Unusual Suppression of Bipolar Conduction with Shrinking Bandgap
6个月前
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