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26 积分 2024-12-02 加入
Less interdependence, more equity? The impact of employee–robot task structure on customer equity
7天前
已完结
Human–robot collaboration in restaurant kitchens: how collaborative chefs foster consumers’ willingness to pay a premium
7天前
已完结
Human-AI collaborative recovery: How recovery sequence and strategy order drive consumer forgiveness
14天前
已完结
Understanding consumer responses to robot roles in human-robot service collaboration
14天前
已完结
Fatigued by uncertainties: Exploring the cognitive and emotional costs of generative AI usage
2个月前
已完结
Less stress, fewer delays: The role of sophisticated AI in mitigating decision fatigue and purchase postponement in luxury retail
2个月前
已完结
EXPRESS: Enhancing the Effectiveness of Generative AI Travel Recommendations: Balancing Source Credibility and Cognitive Load
2个月前
已完结
Rethinking AI aversion in tourism: A meta-analysis of causal effects and contextual boundaries
2个月前
已完结
Highlighting Effort Versus Talent in Service Employee Performance: Customer Attributions and Responses
9个月前
已完结
Why Platforms Become Scapegoats: Extending Attribution Theory in Multi-Actor Service Contexts
9个月前
已完结
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