Lv31
290 积分 2026-01-18 加入
Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
4天前
已完结
Algorithmic Transference: People Overgeneralize Failures of AI in the Government
4天前
已完结
Social cognition of humanoid robots on customer tolerance of service failure
6天前
已完结
Chatbots, service failure recovery, and online customer experience through lenses of frustration – aggression theory and signaling theory
7天前
已完结
Having a green identity: does pro-environmental self-identity mediate the effects of moral identity on ethical consumption and pro-environmental behaviour? (Tener una identidad verde: ¿la identidad propia respetuosa con el medioambiente sirve de mediadora para los efectos de la identidad moral sobre el consumo ético y la conducta respetuosa con el medio ambiente?)
10天前
已完结
Heightening of moral identity: The role of mobile prosocial messages and presence
10天前
已完结
Moral identity
10天前
已完结
You plan to manipulate me: A persuasion knowledge perspective for understanding the effects of AI-assisted selling
12天前
已完结
Beyond Anthropomorphism: Social Presence in Human– AI Collaboration Processes
16天前
已完结
Humans Vs. Service Robots as Social Actors in Persuasion Settings
16天前
已完结
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