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306 积分 2023-10-17 加入
Chatbots on the Frontline: The Imperative Shift From a One-Size-Fits-All Strategy Through Conversational Cues and Dialogue Designs
1天前
待确认
Humanized AI in hiring: an empirical study of a virtual AI job interviewer's social skills on applicants' reactions and experience
1天前
已完结
To whom does service robot anthropomorphism appeal? The roles of customer social context, power, and perceived social connectedness
2天前
已完结
Breaking the mold: Is there a gender stereotype when robot service failures happen?
2天前
已完结
Designing service blueprint for chatbots: experimental evidence on public preference for design components
2天前
已完结
Identity Disclosure and Anthropomorphism in Voice Chatbot Design: A Field Experiment
3天前
已完结
Artificial Intelligence-Powered Digital Streamers in Online Retail: Empirical Insights and Design Strategies from Experiments
3天前
已完结
Human vs. Artificial Intelligence: The Role of Agent Knowledge in Consumer Responses to AI Influencers, Moderated by Interactivity and Mediated by Anthropomorphism
8天前
已完结
Service recovery through anthropomorphic chatbots: a consumer face concern perspective Available to Purchase
8天前
已完结
When Digital Human Avatars Emote, Users Pull Back: The Hidden Cost of Expressiveness in Trust and App Engagement
8天前
已完结
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