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30 积分 2025-09-29 加入
How do AI agents influence customers’ moral choices? A social identity perspective
23天前
已完结
Transforming retail with humanoid service robots: exploring the impact of customer mindsets on value co-creation via perceived robot anthropomorphism and the moderating roles of robotic service proactivity and customer emotional intelligence
2个月前
已完结
Artificial intelligence and credit application processing: the role of embarrassment
3个月前
已完结
Laugh away the awkwardness: how chatbot humor can relieve embarrassment in sensitive retail interactions
3个月前
已完结
Being seen… by human or machine? Acknowledgment effects on customer responses differ between human and robotic service workers
4个月前
已完结
Users’ responses to humanoid social robots: A social response view
4个月前
已完结
Not all AI is created equal: A meta-analysis revealing drivers of AI resistance across markets, methods, and time
6个月前
已完结
Examining the influence of AI event strength on employee performance outcomes: Roles of AI rumination, AI-supported autonomy, and felt obligation for constructive change
7个月前
已完结