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50 积分 2025-04-18 加入
Social robots: Partner or intruder in the home? The roles of self-construal, social support, and relationship intrusion in consumer preference
17天前
已完结
When robot appearance and service style interact to influence customers’ willingness to pay: The mediating role of perceived restaurant quality
17天前
已完结
May robots be held responsible for service failure and recovery? The role of robot service provider agents’ human-likeness
17天前
已完结
Optimizing service encounters through mascot-like robot with a politeness strategy
17天前
已完结
When traditional restaurants meet service robots: Consumption rituals, authenticity and brand trust
3个月前
已完结
The power of senses: how sensory cues in online reviews shape consumers’ acceptance of service robots
3个月前
已完结
Customization in Luxury Brands: Can Valentino Get Personal?
3个月前
已完结
Increasing Accountability and Compliance with Robot Advice
6个月前
已完结
EXPRESS: Customer Data Privacy Stewardship
6个月前
已关闭
Robotic involvement in the service encounter: a value-centric experience framework and empirical validation
7个月前
已完结
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