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Two decades of research on customer satisfaction: future research agenda and questions
19小时前
已完结
Consumer Negative Voice and Firm-Idiosyncratic Stock Returns
2天前
已完结
Shaping Strategy in the Digital Age: The Impact of Consumer Electronic Word of Mouth on Firm Strategic Emphasis
3天前
已完结
Sincere or Falsehearted? Investigation of Online Reviews and Merchant Response
3天前
已完结
Arbitrage Asymmetry and the Idiosyncratic Volatility Puzzle
3天前
已完结
Signaling green! firm ESG signals in an interconnected environment that promote brand valuation
6天前
已完结
Supply chain risks and consumer complaints in product value chains: The moderating role of ESG integration
6天前
已完结
Learning from Peers: Evidence from Disclosure of Consumer Complaints
6天前
已完结
Online Anger, Offline Costs: How Consumer Complaints Create Labor Cost Stickiness
18天前
已完结
Configurations of justice and dependence, and the emergence of coopetition in buyer–supplier–supplier triads
25天前
已完结
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