Lv6
2460 积分 2022-08-18 加入
When Connection Turns to Anger: How Consumer–Brand Relationship and Crisis Type Moderate Language on Social Media
1天前
已完结
The role of crisis typology and cultural belongingness in shaping consumers’ negative responses towards a faulty brand
1天前
已完结
Breaking it down: How does multiline messaging affect service quality in text‐based customer support?
1天前
已关闭
Haste Makes Waste: How Faster Responses after Data Collection Trigger Consumer Privacy Concerns and Reduce Positive Reactions
9天前
已完结
Apologies combined with other crisis response strategies: Do the fulfillment of individuals' needs to be heard and the timing of response message affect apology appropriateness?
9天前
已完结
Corporate Social Irresponsibility in Business: A Systematic Literature Review and Future Agenda
9天前
已完结
Phases of the Mentor Relationship
28天前
已完结
The Impact of Digital Profile Enrichment on Charitable Giving on Social Networking Sites
1个月前
已完结
The good and bad of receiving help: The effects of receiving dependent and autonomous help on subsequent creativity
1个月前
已完结
Enhancing young consumer’s relational and behavioral outcomes: The impact of CEO activism authenticity and value alignment
2个月前
已完结
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