Lv4
436 积分 2024-10-27 加入
Influence of empathy on hotel guests’ emotional service experience
6小时前
待确认
Building harmonious human–AI relationship through empathy in frontline service encounters: underlying mechanisms and journey stage differences
6小时前
已完结
Starting with trust: unraveling the impact of AI trust on employee digital performance
12小时前
已完结
AI-employee collaboration and business performance: Integrating knowledge-based view, socio-technical systems and organisational socialisation framework
12小时前
已完结
Can AI really help? The double-edged sword effect of AI assistant on employees’ innovation behavior
1天前
已完结
To break or not to break? The dual effects of employee-AI collaborative identification on employee pro-customer rule breaking
2天前
已完结
Gain or Pain: The Double‐Edged Sword Effect of Artificial Intelligence Adoption on Employee Service Performance
2天前
已完结
Facilitation or hindrance: The contingent effect of organizational artificial intelligence adoption on proactive career behavior
2天前
已完结
Organizational AI adoption: a bane or a boon for employee thriving at work?
2天前
已完结
Can leader AI crafting encourage employee–AI collaboration? Dual perspective of cognition-affection
2天前
已完结