Lv533
1570 积分 2025-06-10 加入
The impact of service principal (service robot vs. human staff) on service quality: the mediating role of service principal attribute
13小时前
已完结
Service robots vs. human staff: The effect of service agents and service exclusion on unethical consumer behavior
13小时前
已完结
Service robots vs. human staff: The effect of service agents and service exclusion on unethical consumer behavior
13小时前
已完结
When Harry, the human, met Sally, the software robot: Metaphorical sensemaking and sensegiving around an emergent digital technology
28天前
已完结
How to arrange assortments available in green alternatives: Displaying products by green attributes
1个月前
已完结
From attraction to retention: the influence of AI chatbot intelligence disclosure on customer interaction intention
1个月前
已完结
Comparing the value of perceived human versus AI-generated empathy
1个月前
已完结
AI-Generated News Content: The Impact of AI Writer Identity and Perceived AI Human-Likeness
1个月前
已完结
Consumers’ reasons and perceived value co-creation of using artificial intelligence-enabled travel service agents
2个月前
已完结
The impact of artificial intelligence stimuli on customer engagement and value co-creation: the moderating role of customer ability readiness
2个月前
已完结