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844 积分 2025-07-21 加入
An empirical investigation of customer satisfaction after service failure and recovery
4小时前
已完结
Alternative Scales for Measuring Service Quality: A Comparative Assessment Based on Psychometric and Diagnostic Criteria
4小时前
已完结
Are Apologies Always the Best Policy? Apologies for Service Failures Backfire When Consumers Are Not Aware of the Failure
4小时前
求助中
Are Apologies Always the Best Policy? Apologies for Service Failures Backfire When Consumers Are Not Aware of the Failure
4小时前
已完结
Leveraging online selling through social media influencers
7天前
已关闭
Leveraging online selling through social media influencers
9天前
已完结
Fantasy or reality? Unveiling the power of realistic narratives in tourism social media advertising
9天前
已完结
The effect of human versus virtual influencers: The roles of destination types and self-referencing processes
9天前
已完结
The effect of human versus virtual influencers: The roles of destination types and self-referencing processes
9天前
已完结
Leveraging online selling through social media influencers
1个月前
已完结
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