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628 积分 2025-12-01 加入
Kano’s model: An integrative review of theory and applications to the field of hospitality and tourism
6天前
已完结
A novel approach to regression analysis for the classification of quality attributes in the Kano model: An empirical test in the food and beverage industry
7天前
已完结
Modelling customer satisfaction from online reviews using ensemble neural network and effect-based Kano model
7天前
已完结
Motivation and satisfaction of Chinese and U.S. tourists in restaurants: A cross-cultural text mining of online reviews
7天前
已完结
The asymmetric impact of negative and positive attribute-level performance on overall satisfaction and repurchase intentions
7天前
已完结
Influence of the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants: Moderating role of perceived price
7天前
已完结
Satisfaction dimensions influencing consumers’ behavioral intentions through structural topic modeling analysis of restaurant reviews
7天前
已完结
Analyzing online reviews of foreign tourists to destination attractions in China: A novel text mining approach
7天前
已完结
Decoding tourist satisfaction for sustainable economic development: A multi-method configuration framework using online reviews
9天前
已完结
Attractive Quality and Must-Be Quality
9天前
已关闭