Using a Process Model to Develop and Expand Employee Voice Scales

ABSTRACT Employee voice at its simplest refers to having a say in the workplace. The concept of employee voice has gathered interest from the employment relations, human resource management and organisational behaviour disciplines over recent years. We take an inclusive view of voice in this article rather than one from a single discipline. We discuss the importance of examining the various dimensions and attributes of voice and with a process model of voice, conduct two studies to develop, test and produce 15 voice scales. Theoretical and practical implications and future research directions are discussed.