Team leader coaching intervention: An investigation of the impact on team processes and performance within a surgical context.

心理信息 心理学 指导 人际交往 团队构成 应用心理学 背景(考古学) 团队合作 外科手术组 干预(咨询) 团队效能 心理安全 社会心理学 心理治疗师 梅德林 医学 运营管理 工程类 管理 精神科 外科 法学 经济 古生物学 生物 政治学
作者
M. Travis Maynard,John E. Mathieu,Tammy L. Rapp,Lucy L. Gilson,Cathy Kleiner
出处
期刊:Journal of Applied Psychology [American Psychological Association]
卷期号:106 (7): 1080-1092 被引量:15
标识
DOI:10.1037/apl0000814
摘要

We examined the impact of a team leader coaching intervention on episodic team processes (transition, action, interpersonal) and subsequent team performance outcomes within a surgical context. Specifically, we tested whether coaching team leaders (i.e., surgeons) on promoting effective teamwork facilitates team processes and two important outcomes-delays and distractions. Team processes were indexed using detailed observational protocols by subject-matter experts before and during surgeries. We employed an interrupted time series design whereby half of our participants received coaching midway through the longitudinal period and the remaining served as a quasi-control group. Team processes and outcomes were collected from multiple surgeries, per surgeon, both before and after the coaching intervention (N = 223 surgeries total). Results from a multilevel mixed-model (treatment vs. control, over time) structural equation model suggest that teams where the surgeon (team leader) received the coaching intervention exhibited higher-quality team transition processes. Transition processes related positively to subsequent action and interpersonal processes, which in turn yielded improvements in two different surgical team performance outcomes. Theoretical and applied implications are discussed. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

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