A systematic review of empirical studies of pro-environmental behavior in hospitality and tourism contexts

款待 旅游 实证研究 独创性 背景(考古学) 酒店管理学 营销 系统回顾 持续性 酒店业 价值(数学) 业务 社会学 定性研究 计算机科学 政治学 社会科学 地理 梅德林 法学 考古 哲学 机器学习 认识论 生物 生态学
作者
Mao-Tang Lin,Dan Zhu,Claire Liu,Peter B. Kim
出处
期刊:International Journal of Contemporary Hospitality Management [Emerald Publishing Limited]
卷期号:34 (11): 3982-4006 被引量:79
标识
DOI:10.1108/ijchm-12-2021-1478
摘要

Purpose The purpose of this study was to gain a holistic view of pro-environmental behavior (PEB) among hospitality and tourism consumers through a systematic review of empirical studies. Based on this comprehensive review, this study demonstrates how the literature has been created and has evolved over time, thereby providing proposals for future research agendas. Design/methodology/approach The preferred reporting items for systematic reviews and meta-analyses method was used as a rigorous searching method to provide an updated picture of the research on the PEBs of consumers in hospitality and tourism contexts. A total of 234 empirical studies from both hospitality and nonhospitality publications were selected for the review. Findings The results reveal a growing interest in PEB in the hospitality and tourism context. Focal points, theories and research designs used to explain PEB among hospitality and tourism consumers were identified. In addition, the findings from the cross-tabulation analyses have provided valuable insights for tourism and hospitality research in this area. Research limitations/implications Based on the research findings, this study makes significant contributions to the literature by providing theoretical and practical implications with detailed directions for future researchers and practitioners. Originality/value This study offers one of the first reviews to comprehensively and systematically analyze the empirical research into PEBs among hospitality and tourism consumers. PEB has received significant attention from researchers, practitioners and those policymakers concerned with the sustainability of environments. The findings of this research provide a comprehensive overview of the literature relating to hospitality and tourism through the identification of gaps that require further investigation. Future suggestions to assist practitioners and policymakers in eliciting PEBs are also discussed.
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