Abstract The role of a shrinkage reducing agent (SRA) in the hardened cement paste during a first desorption process was investigated by measuring the small-angle X-ray scattering (SAXS). Fractal disc analysis and Guinier approximation were adopted to interpret the SAXS profiles. We experimentally confirmed that the presence of SRA molecules mitigated the piling of calcium-silicate hydrate (C-S-H) sheets, which could be monitored by the increase in the thickness of the disc, representing the agglomeration of C-S-H sheets. In addition, the basal spacing of C-S-H did not change during the drying. By contrast, the diameter of the discs monotonically decreased and showed a similar trend to that of samples lacking SRA. Based on these findings, we concluded that SRA molecules were on the surface of the C-S-H sheets and mitigated the piling, facilitating water removal from the C-S-H agglomeration in the RH range of 80–40%.