供应链
业务
采购
供应链管理
实证研究
背景(考古学)
过程管理
知识管理
独创性
营销
计算机科学
创造力
政治学
古生物学
哲学
认识论
法学
生物
作者
Umer Mukhtar,Christian Grönroos,Per Hilletofth,Márcio Lopes Pimenta,Ana Cristina Ferreira
出处
期刊:Journal of Business & Industrial Marketing
[Emerald (MCB UP)]
日期:2023-02-13
卷期号:38 (11): 2324-2340
标识
DOI:10.1108/jbim-12-2021-0549
摘要
Purpose The purpose of this study is twofold. First, this study proposes to investigate the impact of inter-functional value co-creation (VCC) in a manufacturing firm’s value chain on supply chain performance, considering the moderating role of external integration. Second, this study proposes to validate a modified version of the VCC considering the inter-functional interaction context. Design/methodology/approach Quantitative data were collected using survey approach from 129 managers from 51 departments of 22 manufacturing firms performing roles in several areas, such as procurement, logistics, sales, marketing and production. This study uses a PLS-SEM to analyze the model measurement, through confirmatory factor analysis. Findings The empirical data supported the proposition of this study that the VCC degree (i.e. value co-production/value in use) between functions of the firm has significant positive effects on the performance of the supply chain, in customer service and flexibility. Practical implications This study could be exceedingly useful for practitioners suggesting them to improve inter-functional integration by adopting VCC practices grounded on “value co-production” and “value in use.” Such practices may help to maximize supply chain performance. Originality/value The coordination theory was useful to deepen the analysis of its quadrant named “participatory design,” considering the relationship between VCC and inter-functional integration. This paper extended the knowledge about the relationship between the participatory design quadrant and the quadrant referring to organizational structures and processes.
科研通智能强力驱动
Strongly Powered by AbleSci AI