Help me summarize a book: user continues to use intentions in AI reading assistants from a generative AI quality viewpoint

阅读(过程) 计算机科学 质量(理念) 生成语法 生成模型 可读性 可靠性 期望理论 人工智能 知识管理 心理学 语言学 社会心理学 哲学 认识论 政治学 法学 程序设计语言
作者
Tsung‐Sheng Chang,Dong-Yih Bau
出处
期刊:Library Hi Tech [Emerald Publishing Limited]
标识
DOI:10.1108/lht-03-2024-0158
摘要

Purpose People have utilized artificial intelligence (AI) reading assistants for study. This tool assists readers in summarizing the content of a book. However, the crucial factor in summarizing book content lies in the quality of the content by generative AI, as this quality affects readers’ willingness to use AI tools as reading aids. This study expands the acceptance architecture for artificially intelligent device use (AIDUA), integrates the concept of generative AI quality and proposes a new model for users’ continuous use of generative AI reading assistants. Design/methodology/approach This study employed a quantitative approach. A total of 362 respondents were from Taiwan. This study used partial least squares structural equation modeling (PLS-SEM) to validate, aiming to identify factors influencing users’ continued adoption of AI reading assistants. Findings The results show that the quality of AI-generated content and readability significantly influence users’ performance expectations and effort expectancy. However, credibility and representationalness have different effects, impacting effort expectancy but not performance expectancy. These findings underscore the critical role of generative AI quality in shaping user expectations and their continued use of AI reading assistants. Originality/value This research is of great significance in examining the quality of generative AI. It establishes a theoretical framework applicable to future research, enabling industry players to understand better the pivotal role of generative AI quality in the operation of information services. And focus on using AI reading assistants, describing the specific use of AI for specific tasks.
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