期刊:Advances in logistics, operations, and management science book series日期:2018-01-25卷期号:: 70-78
标识
DOI:10.4018/978-1-5225-5390-8.ch005
摘要
The important community of opinion-influencers (also termed “opinion-leaders”) described in this chapter could be included as stakeholders in the implementation planning steps described in Chapter 4; if “in favor,” they can positively influence other organizational members during implementation, and if “not in favor,” the concerns of the opinion-influencers may be addressed.