倦怠
心理学
组织行为学
工作满意度
职业紧张
工作表现
管理
产业与组织心理学
社会心理学
应用心理学
社会学
经济
临床心理学
作者
Cynthia L. Cordes,Thomas W. Dougherty
标识
DOI:10.5465/amr.1993.9402210153
摘要
Burnout is a unique type of stress syndrome, characterized by emotional exhaustion, depersonalization, and diminished personal accomplishment. Although burnout has been shown to be potentially very costly in the helping professions, such as nursing, education, and social work, little work has been done thus far to establish its generalizability to industry. This article reviews the literature on burnout and provides a conceptual framework designed to improve the understanding of burnout. Propositions are presented that are aimed at clarifying the dynamics of burnout, including determinants of and interrelationships among the three burnout components.
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