Public Legal Services after Digital Transformation

Public legal services are an essential component of government public services and form the foundation for enhancing the level of social governance. With the deepening of the construction of a legal society, the public's demand for legal services has gradually increased. Under the three consultation supply channels of physical, hotline, and online platforms, the public now has a broader and more convenient choice of channels for obtaining public legal services. In the context of current digital governance, this article considers the digital transformation of "legal service platforms" as an innovation in the territorial balance of public legal services, differentiated acceptance modes, and the optimization of service personnel. The government, by strengthening the investment in grassroots legal resources, offering digital courses, and increasing public interaction, can improve the quantity and quality of legal services.