Problematic social media use and social support received in real-life versus on social media: Associations with depression, anxiety and social isolation

Social media platforms allow people to connect with each other and obtain social rewards. In some individuals, these reinforcing rewards can induce maladaptive, problematic social media use, with symptoms similar to substance use disorders. This problematic social media use has been associated with poorer mental health. Previous studies have demonstrated that social support can protect against poor mental health. People can receive social support both in real-life and on social media, however, so we investigated whether these two types of social support mediate the relationship between problematic social media use and poor mental health. We conducted an online survey, collecting measures of problematic social media use and mental health (depression, anxiety, and social isolation), as well as measures of real-life social support and social support received on social media. We then performed a path analysis on these data. Our analysis revealed that problematic social media use was significantly associated with decreased real-life social support and increased social support on social media. Importantly, real-life social support was then associated with reduced depression, anxiety, and social isolation, while social support on social media was not associated with these mental health measures. Our findings reveal the value of real-life social support when considering the relationship between problematic social media use and mental health. Implications for further research and practice are discussed.