工作量
心理学
应对(心理学)
能量(信号处理)
经验抽样法
工作(物理)
应用心理学
社会心理学
临床心理学
计算机科学
数学
机械工程
统计
操作系统
工程类
作者
Dov Zohar,O. Tzischinski,Rachel Epstein
标识
DOI:10.1037/0021-9010.88.6.1082
摘要
This study focuses on daily work events as proximal stimuli for discrete emotional reactions and suggests that availability of energy resources required for coping with goal-disruptive events, or for capitalizing on new opportunities offered by goal-enhancing events, influences intensity of emotional reactions. Using experience-sampling methodology with a sample of hospital residents, it is shown that negative emotion and fatigue following disruptive events are intensified when only limited energy resources are available due to current workload. However, positive emotions, promoted by goal-enhancing events, are mitigated due to inability to capitalize on new opportunities or challenges. Aftereffects of work events reveal that the energizing effect of goal-enhancing events mitigates end-of-day fatigue and negative emotion on high-workload days, although the effect of disruptive events is diminished by the end of such days, apparently because of lesser conspicuity against a background of high workload. Theoretical and practical implications are discussed.
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