Deconstructing the organizational resilience of construction firms in major emergencies: A text mining analysis of listed construction companies in China

The COVID-19 pandemic has resulted in unprecedented huge losses for construction companies in terms of capital, labor, and project construction, highlighting a significant lack of organizational resilience (OR) within the construction industry. How to improve the OR of construction companies has become the key to resolve the crisis. However, there is a lack of systematic insights into the structure and dimensions of OR, as well as a gap in empirical evidence to explain how construction firms systematically construct OR. Therefore, this paper systematically identifies 19 resilience topics and their language descriptions by mining the resilience-related information in 1572 annual reports and expert interview data of listed companies in the Chinese construction industry during the COVID-19 pandemic, using a combination of the topic model and language model. Following the basic concept of OR, a framework of OR dimensions in the construction firms that integrates actions, resources, and capabilities is developed to uncover the complex resilience characteristics of construction firms. The results show that OR sought by listed companies in the construction industry consists of resilient actions, resilience resources, and resilience capabilities. Resilient actions stem from motivating, restraining, protecting, and exploring actions. The resilience resources include the resource reserves of organization, technology, and knowledge, while the resilience capabilities are dynamic capabilities that integrate prevention, response, adaptation, monitoring, perception, and recovery. The findings not only deconstruct the OR framework for construction companies to cope with crises, but also provide new paths for construction managers to cultivate the OR of companies in practice.