重要性(审计)
谈判
框架(结构)
社会学
社会化媒体
组织沟通
量子纠缠
认识论
知识管理
计算机科学
美学
社会科学
万维网
物理
量子
工程类
哲学
结构工程
量子力学
作者
Judy Wajcman,Emily Rose
标识
DOI:10.1177/0170840611410829
摘要
While the subject of interruptions has received considerable attention among organizational researchers, the pervasive presence of information and communication technologies has not been adequately conceptualized. Here we consider the way knowledge workers interact with these technologies. We present fine-grained data that reveal the crucial role of mediated communication in the fragmentation of the working day. These mediated interactions, which are both frequent and short, have been commonly viewed as interruptions — as if the issue is the frequency of these single, isolated events. In contrast, we argue that knowledge workers inhabit an environment where communication technologies are ubiquitous, presenting simultaneous, multiple and ever-present calls on their attention. Such a framing employs a sociomaterial approach which reveals how contemporary knowledge work is itself a complex entanglement of social practices and the materiality of technical artefacts. Our findings show that employees engage in new work strategies as they negotiate the constant connectivity of communication media.
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