A multilevel investigation of workplace bullying and employee creative behavior: uncovering the crucial role of psychological capital

Purpose This study investigates workplace bullying through a novel conceptualization by focusing on the simultaneous effects of abusive supervision and coworkers’ bullying. It aims to thoroughly understand how these harmful behaviors affect employee creative behavior. Design/methodology/approach Based on the tenets of social cognitive theory, this study used multilevel structural equation modeling with Mplus to analyze multi-source and multi-wave data collected from the information, communication and technology sector. The sample included 510 participants from 170 teams, comprising 340 subordinates and their 170 supervisors. Responses were collected at three time points, with a gap of approximately two weeks. Findings The findings indicate significant direct effects of abusive supervision and coworkers’ bullying on employee creative behavior, highlighting the detrimental effects of workplace bullying. Additionally, this study introduced and tested the mediating role of psychological capital, providing valuable insights into the mechanisms through which workplace bullying affects employee creative behavior. Originality/value By adopting a social cognitive framework, this multilevel research advances the field and enriches the literature on workplace bullying and employee creative behavior. This study adds depth to existing research by examining how abusive supervision and coworkers’ bullying simultaneously affect employees. It also highlights the vital role of psychological capital in mediating these effects. The findings emphasize the need to tackle workplace bullying to boost employee creative behavior and overall well-being.