Perceived organizational change strengthens organizational commitment and organizational citizenship behavior via increased organizational nostalgia.

心理学 组织承诺 组织公民行为 情感事件理论 社会心理学 组织学习 组织变革 组织研究 组织行为与人力资源 忧虑 组织氛围 感知组织支持 心理信息 组织发展 工作表现 公共关系 认知心理学 管理 工作满意度 政治学 法学 梅德林 经济 工作态度
作者
Marius van Dijke,Guo Yi-ran,Tim Wildschut,Constantine Sedikides
出处
期刊:Journal of Applied Psychology [American Psychological Association]
卷期号:110 (1): 89-106 被引量:4
标识
DOI:10.1037/apl0001221
摘要

Organizational change has been thought to evoke negative employee responses, yet it is ubiquitous in modern market economies. It is thus surprising that the adverse effects of organizational change are not more visible or apparently disrupting. We hypothesized that, although perceived organizational change, by inducing change apprehension, stimulates negative employee responses (i.e., lower organizational commitment and organizational citizenship behavior [OCB]), it also elicits organizational nostalgia, which engenders positive employee responses (higher organizational commitment and OCB). We tested our hypotheses in nine studies. First, across four experiments (two preregistered), perceived societal or organizational change elicited organizational nostalgia and, via organizational nostalgia, increased employees' organizational commitment and OCB. Subsequently, in two preregistered experiments, induced organizational nostalgia (vs. control) strengthened employees' commitment to the changed organization and galvanized their defense of organizational change. Finally, in a preregistered follow-up experiment and two preregistered surveys, we tested and validated our full model regarding the opposing mediating roles of change apprehension and organizational nostalgia. The findings help to understand why effects of organizational change are less disruptive than might be expected and clarify the role of organizational nostalgia during organizational change. (PsycInfo Database Record (c) 2025 APA, all rights reserved).
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