金融服务
成熟度(心理)
金融包容性
分析
文件夹
转化式学习
业务
财务
计算机科学
数据科学
政治学
心理学
教育学
法学
作者
Ken Huang,Xi Chen,Yufeng Yang,Jyoti Ponnapalli,Grace C. Huang
出处
期刊:Future of Business and Finance
日期:2023-01-01
卷期号:: 187-218
标识
DOI:10.1007/978-3-031-45282-6_7
摘要
This chapter highlights the impactful role of ChatGPT in the finance and banking sector. We examine how ChatGPT can streamline operational processes, enhance fraud detection, and personalize financial services. We further discuss its transformative potential in customer service, providing 24/7 support, tailored financial advice, and multilingual assistance. The chapter also explores how ChatGPT can aid in risk assessment, portfolio optimization, and predictive analytics. We further discuss the intersection of ChatGPT and decentralized finance (DeFi), covering automation, security, and financial inclusion. The chapter also addresses security and privacy considerations, outlining strategies to ensure data protection, mitigate adversarial attacks, and enable continuous monitoring. Lastly, we gaze into the future, exploring emerging technologies, ethical considerations, workforce adaptation, and a maturity framework for AI adoption within financial institutions. This comprehensive exploration sets the stage for a new era of AI-driven innovation in the financial sector.
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