A Study on Enhancement of Communication Skills

Abstract: The process of conveying ideas, information, thoughts, knowledge, data, opinions, or messages from the sender to the recipient via a chosen method or channel with a clear goal in mind is defined as effective communication. Effective communication results in satisfaction for both the sender and the recipient. The process is cyclical in nature, commencing and concluding with the sender upon receiving a response or feedback from the recipient. In the workplace, communication skills are among the most used and in-demand. Leaders and individual contributors alike must practice these. Excellent communication skills are the difference between connected, agile teams and teams that are unable to collaborate; stay aligned, and accomplishes shared objectives in our increasingly remote and hybrid work environments. In this paper we study the communication style and how to improvise the communication skills.