倦怠
情绪衰竭
情感劳动
心理学
人类多任务处理
联想(心理学)
包裹体(矿物)
人格解体
范围(计算机科学)
发展心理学
社会心理学
临床心理学
作者
Anna Kariou,Panagiota Koutsimani,Anthony Montgomery,Olga Lainidi
标识
DOI:10.3390/ijerph182312760
摘要
A significant amount of emotional labor takes place during teaching. Teaching is a multitasking profession that consists of both cognitive and emotional components, with teachers engaging in emotional labor on a daily basis as an instrumental part of achieving teaching goals and positive learning outcomes. The purpose of the present review was to explore the relationship between emotional labor and burnout in school settings. The review focused specifically on teachers from elementary and high schools, between January 2006 and August 2021, and 21 studies fit the inclusion criteria. Overall, the review of the literature supports the significant associations between burnout and emotional labor with the majority of results pointing to the consistent relationship between surface acting and burnout. However, the results regarding the association of deep acting and naturally felt emotions with burnout were mixed. There is considerable scope for improvement in our study of emotional labor in terms of the study designs we employ, the variables we study and our appreciation of the historical and cultural factors that moderate and mediate the relationship between emotional labor and burnout.
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