Supply chain collaboration: capabilities for continuous innovation

供应链 业务 独创性 知识管理 供应链管理 过程管理 知识共享 探索性研究 集合(抽象数据类型) 价值(数学) 营销 定性研究 计算机科学 机器学习 社会学 社会科学 程序设计语言 人类学
作者
Claudine Soosay,Paul Hyland,Mario Ferrer
出处
期刊:Supply Chain Management [Emerald Publishing Limited]
卷期号:13 (2): 160-169 被引量:554
标识
DOI:10.1108/13598540810860994
摘要

Purpose The purpose of this study is to investigate how collaborative relationships enhance continuous innovation in the supply chain using case studies. Design/methodology/approach The data were collected from semi‐structured interviews with 23 managers in ten case studies. The main intention was to comprehend how these firms engaged in collaborative relationships and their importance for successful innovation. The study adopted a qualitative approach to investigating these factors. Findings The findings demonstrate how differing relationships can impact on the operation of firms and their capacities to innovate. The ability to work together with partners has enabled firms to integrate and link operations for increased effectiveness as well as embark on both radical and incremental innovation. Research limitations/implications The research into the initiatives and strategies for collaboration was essentially exploratory. A qualitative approach using case studies acknowledged that the responses from managers were difficult to quantify or gauge the extent of these factors. Practical implications The findings have shown various methods where firms integrated with customers and suppliers in the supply chain. This was evident in the views of managers across all the firms examined, supporting the importance of collaboration and efficient allocation of resources throughout the supply chain. They were able to set procedures in their dealings with partners, sharing knowledge and processes, and subsequently joint‐planning and investing with them for better operations, systems and processes in the supply chain. Originality/value The case studies serve as examples for managers in logistics organisation who are contemplating strategies and issues on collaborative relationships. The study provides important lessons on how such relationships can impact on the operation of firms and their capability to innovate.
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