前提
声誉
业务
组织绩效
顾客满意度
资源(消歧)
营销
衡平法
多元统计
基于资源的视图
产业组织
知识管理
竞争优势
计算机科学
社会学
哲学
机器学习
法学
语言学
社会科学
计算机网络
政治学
作者
Abraham Carmeli,Asher Tishler
摘要
Abstract This study uses multivariate analysis to assess the basic question asked by resource‐based view researchers: Do organizational resources and capabilities account for variations in firm performance? An analysis of survey responses of 93 industrial enterprises in Israel indicates that superiority of an industrial enterprise, in terms of four performance measures (return on sales, return on equity, market share change, and customer satisfaction), can be explained by a set of four core organizational resources and capabilities (managerial skills, organizational culture, organizational communication, and perceived organizational reputation). The results lend significant support to the premise of the resource‐based view of strategic management. Copyright © 2004 John Wiley & Sons, Ltd.
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