抗性(生态学)
自治
数字化转型
一致性(知识库)
知识管理
准备
工作(物理)
业务
组织变革
公共关系
计算机科学
管理
政治学
人工智能
工程类
经济
机械工程
生物
万维网
法学
生态学
作者
Nicholas Frick,Milad Mirbabaie,Stefan Stieglitz,Jana Salomon
标识
DOI:10.1080/12460125.2020.1870065
摘要
Digital transformation exposes enterprises of altering business strategies and adapt technological advancements such as artificial intelligence (AI). AI is expected to fundamentally transform the future of work, however, associated changes cause resistance behaviour of employees and hindered AI readiness, i.e., missing preparedness for the implementation. This study examines whether leadership reduces resistance and how it contributes to the AI readiness of enterprises. Expert interviews indicate that empowering leadership, precisely autonomy and development support, is favourable to maneuver AI-induced change. Nevertheless, the quantitative evaluation on the impact of empowering leadership shows neither a significant effect on resistance to change nor on AI readiness. We discuss that employees strive for consistency and leaders who provide stable environments. Researchers understand which factors implicate AI readiness of employees and how leadership and resistance to change contribute. Practitioners comprehend which leadership attributes are fruitful for organizational alignments and how leaders generate appropriate readiness.
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