Behavioural and economic impacts of end-user computing satisfaction: Innovative work behaviour and job performance of employees

With the development of the digital age, enterprises have invested a lot of financial and material resources to develop information systems to survive industry competition. Innovative work behaviour and job performance are important for enterprises to develop their core competitiveness and ensure survival. Therefore, based on the broaden-and-build theory of positive emotions and the system to value chain framework, this study explores the influence of end-user computing satisfaction on job performance through high-activated positive emotions and innovative work behaviour. The study demonstrates the positive effect of information systems on employees and provides a basis for decision-making in enterprises to improve the performance and innovation of their employees. Ultimately, enterprises can enhance their core competitiveness and adapt to changes in the digital age.