服务主导逻辑
突出
工作(物理)
服务营销
业务
服务(商务)
社会学
公共关系
营销
计算机科学
政治学
工程类
人工智能
机械工程
作者
Stephen L. Vargo,Robert F. Lusch
标识
DOI:10.1007/s11747-007-0069-6
摘要
Since the introductory article for what has become known as the “service-dominant (S-D) logic of marketing,” “Evolving to a New Dominant Logic for Marketing,” was published in the Journal of Marketing (Vargo, S. L., & Lusch, R. F. (2004a)), there has been considerable discussion and elaboration of its specifics. This article highlights and clarifies the salient issues associated with S-D logic and updates the original foundational premises (FPs) and adds an FP. Directions for future work are also discussed.
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