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10 积分 2026-09-08 加入
A comprehensive model of customer direct and indirect revenge: understanding the effects of perceived greed and customer power
32分钟前
已完结
When love becomes hate: how different consumer-brand relationships interact with crises to influence consumers' reactions
46分钟前
已完结
Which Kind of Sponsor Brand Crisis Most Decreases Sport-Event Brand Evaluation?—The Moderating Effects of Brand Relationship Norms
58分钟前
求助中
The Price of Good Friendships: Examining the Roles of Relationship Norms and Perceived Controllability in Service Failure Encounters
1小时前
已完结
Connected consumers' responses to negative brand actions: The roles of transgression self-relevance and domain
1小时前
已完结
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