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370 积分 2024-08-30 加入
Being resilient to maintain interpersonal stability: resource caravan toward employee creativity
2小时前
待确认
Rage Against the Machine: Experimental Insights into Customers’ Negative Emotional Responses, Attributions of Responsibility, and Coping Strategies in Artificial Intelligence–Based Service Failures
12小时前
已完结
A dual‐path model of observers' responses to customer incivility: An attribution lens
20小时前
已完结
A dual‐path model of observers' responses to customer incivility: An attribution lens
20小时前
已关闭
A dual-path model of observers' responses to customer incivility: An attribution lens
20小时前
已完结
Previously endured distress reduces the quality of the compassion extended toward sufferers of workplace distress
1天前
已完结
When customers become scapegoats: how negative gossip about organizational change can cause negative emotions and displaced aggression
8天前
已完结
Effects of relative deprivation on change in displaced aggression and the underlying motivation mechanism: A three-wave cross-lagged analysis
8天前
已关闭
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