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2460 积分 2024-09-16 加入
When employees fight back: Investigating how customer incivility and procedural injustice can impel employee retaliation
10天前
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Workplace incivility and frontline employees' capacity to satisfy customers: what stands in-between
10天前
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Feeling Anger yet Not Speaking Up: The Role of Observers’ Cultural Values in Anger and Bystanderism in Response to Supervisor Incivility
10天前
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Two Cooks Spoil the Broth: Destructive Outcomes of Supervisor and Customer Mistreatment in Mediating-Moderating Roles of Anger and Self-Control in an Indonesian Context
10天前
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Antecedents and outcomes of workplace incivility: Implications for human resource development research and practice
10天前
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Attenuating the negative effects of abusive supervision: The role of proactive voice behavior and resource management ability
10天前
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Workplace Bullying and Burnout: The Moderating Effects of Social Support
10天前
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Low-quality LMX relationships, leader incivility, and follower responses
10天前
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Is political skill really an antidote in the workplace incivility-emotional exhaustion and outcome relationship in the hotel industry?
10天前
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The Effects of Experienced Customer Incivility on Employees’ Behavior Toward Customers and Coworkers
10天前
已完结