Lv619
2560 积分 2024-09-16 加入
Sticks and stones can break my bones but words can also hurt me: The relationship between customer verbal aggression and employee incivility
9天前
已完结
Service Employees’ Reactions to Mistreatment by Customers: A Comparison Between North America and East Asia
9天前
已完结
On the Use of Beta Coefficients in Meta-Analysis
11天前
已完结
When employees fight back: Investigating how customer incivility and procedural injustice can impel employee retaliation
27天前
已关闭
Workplace incivility and frontline employees' capacity to satisfy customers: what stands in-between
27天前
已完结
Feeling Anger yet Not Speaking Up: The Role of Observers’ Cultural Values in Anger and Bystanderism in Response to Supervisor Incivility
27天前
已完结
Two Cooks Spoil the Broth: Destructive Outcomes of Supervisor and Customer Mistreatment in Mediating-Moderating Roles of Anger and Self-Control in an Indonesian Context
27天前
已完结
Antecedents and outcomes of workplace incivility: Implications for human resource development research and practice
27天前
已关闭
Attenuating the negative effects of abusive supervision: The role of proactive voice behavior and resource management ability
27天前
已关闭
Workplace Bullying and Burnout: The Moderating Effects of Social Support
27天前
已完结
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