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50 积分 2025-11-12 加入
Who did what and when? The effect of chatbots’ service recovery on customer satisfaction and revisit intention
1个月前
已完结
Service recovery by AI or human agents: Do failure and strategy context matter?
1个月前
已完结
An integrated service recovery process for service failures: insights from systematic review
1个月前
已完结
Are you willing to forgive AI? Service recovery from medical AI service failure
1个月前
已完结
A dual-USV cooperative collision avoidance method based on deep reinforcement learning with reward redistribution mechanism
5个月前
已完结
Trajectory tracking and obstacle avoidance in dynamic environments using an improved artificial potential field method
5个月前
已关闭
Understanding continuous intention to use e-government services: integration of expectation confirmation theory and technology acceptance theory 2
8个月前
已完结
The determinant factors of continuance use of customer service chatbot in Indonesia e-commerce: extended expectation confirmation theory
8个月前
已完结
Artificial Intelligence or Human Service, Which Customer Service Failure Is More Unforgivable? A Counterfactual Thinking Perspective
8个月前
已完结
Who did what and when? The effect of chatbots’ service recovery on customer satisfaction and revisit intention
8个月前
已完结
Optimal cognitive distance and absorptive capacity
9个月前
已采纳
High-energy density copper-doped cellulosic electrodes for symmetric supercapacitors: Advancing sustainable waste valorization
9个月前
已采纳
An effective and high-throughput sample preparation method involving demalonylation followed by an ultrahigh-performance liquid chromatography-charged aerosol detector for analyzing gypenoside XLIX and gypenoside A in Gynostemma longipes
9个月前
已采纳
Synthesis of poly(vinyl alcohol-co-diallyl dimethylammonium chloride) and its use in an anion exchange membrane for water electrolysis (AEMWE)
9个月前
已采纳
Transcriptomics and metabolomics provide insights into the mechanisms of softening in Agaricus bisporus due to infestation by Trichoderma harzianum
9个月前
已驳回
Covalent Bridges in Bi Loaded BiVO4 Enabling Rapid Charge Transfer for Efficient Photocatalytic Water Oxidation
9个月前
已采纳
Enhanced high-temperature energy storage density in P-type NiOx quantum dots and P(VDF-HFP) composite dielectrics
9个月前
已采纳
Advances in Multiple Sclerosis Neurotherapeutics, Neuroprotection, and Risk Mitigation Strategies
9个月前
已采纳
Optimization of ultrasound-assisted extraction of astaxanthin from black tiger shrimp (Penaeus monodon) shells using deep eutectic solvent and ethanol as a co-solvent
9个月前
已采纳
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