Lv41
420 积分 2023-11-22 加入
The impact of job insecurity on critical hotel employee outcomes: The mediating role of self-efficacy
52分钟前
待确认
The Social Context of Performance Appraisal: A Review and Framework for the Future
3天前
已完结
A typology of retail failures and recoveries
2个月前
已完结
Human-robot collaboration in service recovery: Examining apology styles, comfort emotions, and customer retention
2个月前
已完结
A Model of Customer Satisfaction with Service Encounters Involving Failure and Recovery
2个月前
已完结
The Service Robot Customer Experience (SR-CX): A Matter of AI Intelligences and Customer Service Goals
2个月前
已完结
Catching up or putting them down? An investigation of employee divergent reactions to coworker conscientiousness
3个月前
已完结
Self-interest and other-orientation in organizational behavior: Implications for job performance, prosocial behavior, and personal initiative
3个月前
已完结
Effects of negative workplace gossip on unethical work behavior in the hospitality industry: the roles of moral disengagement and self-construal
4个月前
已完结
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