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30 积分 2025-12-13 加入
Impact of artificial intelligence (AI) chatbot characteristics on customer experience and customer satisfaction
5个月前
已完结
What Makes People Feel Empathy for AI Chatbots? Assessing the Role of Competence and Warmth
5个月前
已完结
The double-edged sword effect of chatbot anthropomorphism on customer acceptance intention: the mediating roles of perceived competence and privacy concerns
5个月前
已完结
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