Lv3
260 积分 2024-02-19 加入
Navigating the spectrum of human-robot collaboration: Addressing robophobia-robophilia in the hospitality industry
8天前
已完结
Proactive prediction of pre-stay hotel service failures: Evidence from longitudinal field data across major holidays
8天前
已完结
Automated, human, or semi-automated service in restaurants? An investigation of technology-enabled service designs and customer attribution
8天前
已完结
Robots' anthropomorphic designs: Psychological mechanism of consumer acceptance in restaurant contexts of service success, failure, and recovery
8天前
已完结
Role of responsibility: The influence of service robots on consumers’ healthy eating behaviors
8天前
已完结
Leveraging Pricing Strategies for Destination Management: The Impact of Algorithm-led Versus Human-led Price Discrimination on Tourist Attitudes Toward Destinations
8天前
已完结
Fix It or Leave It? Customer Recovery from Self-service Technology Failures
8天前
已完结
Thumbs Up or Down: Consumer Reactions to Decisions by Algorithms Versus Humans
8天前
已完结
Emergence of Power Laws in Online Communities: The Role of Social Mechanisms and Preferential Attachment
8天前
已关闭
T RUSTING AND W ORKING WITH R OBOTS : A R ELATIONAL D EMOGRAPHY T HEORY OF P REFERENCE FOR R OBOTIC OVER H UMAN C O-W ORKERS
8天前
已完结