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The effect of social-cognitive recovery strategies on likability, capability and trust in social robots
1个月前
已完结
Transforming service employees and climate: A multilevel, multisource examination of transformational leadership in building long-term service relationships
3个月前
已完结
The bond between country and brand stereotypes: insights on the role of brand typicality and utilitarian/hedonic nature in enhancing stereotype content transfer
3个月前
已完结
Do brand warmth and brand competence add value to consumers? A stereotyping perspective
3个月前
已完结
Severe service failure recovery revisited: Evidence of its determinants in an emerging market context
3个月前
已完结
Understanding Information Systems Continuance: An Expectation-Confirmation Model1
4个月前
已完结
A model of (often mixed) stereotype content: Competence and warmth respectively follow from perceived status and competition
4个月前
已完结
The BIAS map: Behaviors from intergroup affect and stereotypes
4个月前
已完结
Universal dimensions of social cognition: warmth and competence
4个月前
已完结