Lv11
30 积分 2026-04-13 加入
The Right Key for the Right Lock: How Government Response Methods and Demand Types Affect Citizen Satisfaction
2小时前
待确认
Task-Technology Fit and Individual Performance
2天前
已完结
Which Type of AI-Based Public Services Are Citizens More Likely to Use?
3个月前
已完结
“Explain, but Make No Excuses”: Service Recovery After Public Service Failures
3个月前
已完结
Time Matters: Under/Overperformance Duration and Performance Improvements in the Public Sector
5个月前
已完结
A dynamic study of citizen satisfaction: replicating and extending Van Ryzin’s “testing the expectancy disconfirmation model of citizen satisfaction with local government”
6个月前
已完结
Digital Transformation, Administrative Burden, and Citizen–State Interactions: A Case of the Old Age Allowance Policy in China
6个月前
已完结
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