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Doing bad when facing AI: the influence of interactions with AI or human agents on unethical consumer behaviour
1个月前
已关闭
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?
2个月前
已关闭
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service?
2个月前
已完结
He sees the forest, I see the trees: Narrative perspective shifts how abstractly people construe a text
3个月前
已完结
Quality Certifications Influence User-Generated Ratings
3个月前
已完结
The Impact and Implications of On-Demand Services on Market Structure
3个月前
已完结
Determinants of writing positive and negative electronic word-of-mouth: Empirical evidence for two types of expectation confirmation
3个月前
已完结
Explaining and predicting users’ continuance intention toward e-learning: An extension of the expectation–confirmation model
3个月前
已完结
Modeling Customer Loyalty from an Integrative Perspective of Self-Determination Theory and Expectation–Confirmation Theory
3个月前
已完结
Focus Within or On Others: The Impact of Reviewers’ Attentional Focus on Review Helpfulness
3个月前
已完结
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