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420 积分 2024-04-10 加入
Does Comparing with Generative Artificial Intelligence Harm Self-Esteem? Testing a Model Linking Social Comparison Orientation to Rejection-Identification Process
1个月前
已完结
Does Comparing with Generative Artificial Intelligence Harm Self-Esteem? Testing a Model Linking Social Comparison Orientation to Rejection-Identification Process
1个月前
已关闭
Does Comparing with Generative Artificial Intelligence Harm Self-Esteem? Testing a Model Linking Social Comparison Orientation to Rejection-Identification Process
1个月前
已关闭
The effect of the valence of forgiveness to service recovery strategies and service outcomes in food delivery apps
4个月前
已关闭
Managing social media recovery: The important role of service recovery transparency in retaining customers
4个月前
已完结
Affiliative or self-defeating? Exploring the effect of humor types on customer forgiveness in the context of AI agents’ service failure
4个月前
已完结
Would you forgive me? From perceived justice and complaint handling to customer forgiveness and brand credibility-symmetrical and asymmetrical perspectives
4个月前
已完结
Virtual versus human: Unraveling consumer reactions to service failures through influencer types
4个月前
已完结
Should AI or human agents handle customer complaints? Exploring the impact of agent type and complaint response type on recovery outcomes
4个月前
已完结
Would you forgive me? From perceived justice and complaint handling to customer forgiveness and brand credibility-symmetrical and asymmetrical perspectives
4个月前
已完结
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