Stakeholder management, CSR commitment, corporate social performance: The moderating role of uncertainty in CSR regulation

Abstract In spite of the burgeoning literature on corporate social responsibility (CSR), little is known about the mechanism through which stakeholder integration affects corporate social performance (CSP). Our study fills this gap in the CSR literature by testing a model that explains this mechanism. Using data from 228 firms, we found that stakeholder integration positively influences a firm's CSR commitment and this linkage is attenuated when uncertainty in CSR regulation is greater. In addition, the results revealed that a firm's CSR commitment mediates the relationship between stakeholder integration and CSP. Theoretical and practical contributions are discussed.